Question 1

Is CubePoints really free?

Accepted Answer

Yes. Signing up, earning and withdrawing are all free, and there is nothing to buy. We're paid a commission by advertisers when you complete their offers — our margin comes from that, never from your balance.

Question 2

How old do I have to be?

Accepted Answer

13+ to use the site, and 18+ for any offer involving a deposit, gambling or a financial product. If you're under the age of majority where you live, you need a parent or guardian's permission.

Question 3

Which countries are supported?

Accepted Answer

You can sign up from almost anywhere. What varies is inventory — the wall automatically shows only offers you're actually eligible for. Higher-income countries generally see more offers and bigger rewards, because advertisers bid more there.

Question 4

Do I need a phone, or can I use a computer?

Accepted Answer

Both work. Surveys and sign-ups run fine on desktop; most of the big-paying game offers are mobile-only, so a phone opens up considerably more inventory.

Question 5

Do I get anything for signing up?

Accepted Answer

2,500 cubes ($2.50) land in your balance immediately. It's a head start, not a payout — you'll need to complete at least one offer to reach a withdrawal comfortably.

Question 6

How do cubes work?

Accepted Answer

Cubes are the CubePoints currency, fixed at 1,000 cubes = $1. No tiers, no dynamic pricing, no expiry. Every offer card shows both the cubes and the dollar value, so what you see is what you're credited.

Question 7

How much can I realistically make?

Accepted Answer

Spare-time money. Surveys run $0.30–$2 for 5–15 minutes; mobile game offers run $5–$50 but take days; deposit offers pay the most and involve your own money. Treat it as beer money, a gift card or a subscription — not an income. Anyone promising you a full salary from a GPT site is lying.

Question 8

Why do rewards differ between people?

Accepted Answer

Advertisers bid different amounts per country, per device and per campaign, and those bids move daily. Two people can genuinely see different rewards for the same app.

Question 9

How does the referral program work?

Accepted Answer

Share your link and you earn 10% of everything your friends earn, forever. It's paid from our side — their balance is never reduced. Referring yourself from your own connection is detected and earns nothing.

Question 10

What are streaks and quests?

Accepted Answer

A daily streak you can claim once every 24 hours that escalates through the week (day seven pays double), plus rotating quests like 'complete 3 offers' with their own cube rewards. Both are optional extras on top of offer earnings.

Question 11

I completed an offer and got nothing. What now?

Accepted Answer

First, wait. Some advertisers confirm in seconds, others take up to 72 hours — that's their system, not ours. If it's been more than a day, open a support ticket with the offer name, the date you finished it, and a screenshot if you have one. We'll chase the network on your behalf.

Question 12

Why do offers fail to track?

Accepted Answer

Almost always one of five things: a VPN or proxy was on, you switched device or network partway through, you'd installed the app before (advertisers only pay for new users), an ad blocker broke the click, or the goal wasn't fully met — 'reach board 15' means board 15 exactly.

Question 13

Can you force an advertiser to pay me?

Accepted Answer

No, and we won't pretend otherwise. We can ask a network to re-check a lead, and when they confirm it we credit you manually. But if the advertiser has no record of your completion, there's nothing to appeal to. This is the one honest limit of every GPT site.

Question 14

My cubes were credited, then taken away.

Accepted Answer

That's a reversal. Advertisers can retract a completion if they later flag it as fraudulent, a chargeback, or a duplicate install. When they retract, we reverse the matching cubes. You'll see it clearly in your history as a reversed transaction.

Question 15

How fast do I get paid?

Accepted Answer

Requests are reviewed before payout. Once approved, gift cards are delivered by email instantly, and PayPal and crypto typically land within minutes. Clean accounts clear fast; unusual patterns get a closer look first.

Question 16

What's the minimum withdrawal?

Accepted Answer

$1 — that's 1,000 cubes — on every method we offer. One decent offer usually covers it.

Question 17

Are there any fees?

Accepted Answer

No platform fee. You withdraw the full dollar value of your cubes. Crypto withdrawals are subject to the network's own on-chain fee, which is outside our control.

Question 18

What can I withdraw to?

Accepted Answer

PayPal, USDT (TRC-20), Litecoin, and Amazon, Apple App Store & iTunes and Google Play gift cards. All six start at $1.

Question 19

Why is part of my balance not withdrawable yet?

Accepted Answer

Offer earnings can sit under a short hold, because advertisers are able to reverse a lead for a few days after it credits. The hold protects both sides. Bonuses, streaks and referral cubes are never held.

Question 20

I sent a payout to the wrong address.

Accepted Answer

If the address you entered was valid but wrong — a mistyped wallet, someone else's PayPal — the funds are gone and we cannot recover them. Always check the destination twice before submitting.

Question 21

Do I owe tax on this?

Accepted Answer

Possibly, depending on where you live. We don't withhold anything, and what you owe is your responsibility. For small amounts it's usually immaterial, but check your local rules.

Question 22

Can I have more than one account?

Accepted Answer

No — one account per person. Multi-accounting is the most common form of abuse here, and when we detect it we close every linked account and forfeit the balances. It's also pointless: the referral commission on your own second account is voided automatically.

Question 23

I forgot my password.

Accepted Answer

Use the 'Forgot?' link on the login page. We'll email you a reset link that's valid for one hour and can only be used once.

Question 24

How do you protect my balance?

Accepted Answer

Passwords are hashed with a slow, salted algorithm — we can't read them and a leak wouldn't expose them. You can enable two-factor authentication in Settings, which then requires a code for withdrawals above your threshold.

Question 25

What data do you collect, and do you sell it?

Accepted Answer

We never sell your data. We hold your email, username, payout destination, activity, and technical data like IP and browser — the last of those is what lets us serve offers you're eligible for and detect multi-accounting. The full detail is in our Privacy Policy.

Question 26

Can I delete my account?

Accepted Answer

Yes, from Settings at any time. Withdraw your balance first — deleting forfeits whatever is left. We keep a minimal record of completed payouts for accounting and fraud-prevention reasons.

Question 27

Why was my account flagged?

Accepted Answer

Automated checks look at things like several accounts from one connection, disposable email domains, and self-referral patterns. A flag means a human reviews it — it isn't an automatic ban. If you think it's wrong, open a ticket and say so.

Straight answers, including the awkward ones.

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